# Chad Koslovsky
Hands-on IT support | Reliable systems, approachable help
Milliken, Colorado · chad@koslovsky.xyz

## Target role
IT Support Specialist (Cybersecurity Focus) | High Plains Bank

## Profile
Client-facing IT and systems professional with managed-services, community support and NOC experience. Troubleshoot endpoints and networks, modernize access and infrastructure, and stay accountable to the people relying on the fix.

## Curated capabilities
- Windows, macOS and Linux; hardware, software and endpoint support
- Networks, VPNs, Windows Server and Active Directory
- Antivirus services, monitoring, incident escalation and audit procedures
- Google Workspace/Atlassian integrations and practical diagnostic tooling
- CompTIA A+ and Network+ (earned)

## Relevant experience
### Founder / Product Engineer / Systems Lead · Technomancy IT LLC
2015-Present
- Provide direct client IT support across hardware, networks and applications. Build and operate supporting tools, and explain technical choices in the context of each client’s business.

### Senior Systems Engineer / Datacenter Architect · Front Range Internet Inc.
2015-2020
- Ran the NOC, handled escalations and maintained production infrastructure over a multiyear tenure. Modernized systems, supported monitoring/recovery work and ran SOC 1/SOC 2 audits.

### Systems / Software Engineer · Office Evolution
2014-2015
- Built shared applications connecting onboarding, provisioning, CRM and service operations across locations. Worked with leadership to make cross-department handoffs easier to follow.

### Network & Systems Engineer · PlumChoice / Everon
2012-2014
- Engineered and supported customer networks and endpoints for a managed-service provider, including antivirus services. Built diagnostic tools and handled on-call issues directly with business owners and users.

### Infrastructure and Systems Focal · IBM
2010-2012
- Supported shared enterprise infrastructure and coordinated incidents and changes across teams. Automated audit/backup workflows and managed virtualization labs and hosted desktops.

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## Product & Engineering Work
### Excell Services | Legacy infrastructure and branch connectivity · Technomancy IT client, Wray, Colorado

- Replaced or rebuilt legacy servers and employee computers, upgraded networks, and connected a satellite location with VPN, Windows Server and Active Directory.
- Investigated wasted network costs and secured a one-time $15,000 CenturyLink refund.

### Technomancy | Repeatable delivery and recovery · Own technical practice and operating platform

- Built deployment tooling around versioned images, migrations, health checks and deployment records, plus a backup restore-verification workflow using a disposable PostgreSQL instance.

## Links
- View my interactive resume and work: https://highplainsbank.koslovsky.xyz
- LinkedIn: https://www.linkedin.com/in/chadkoslovsky
- GitHub: https://github.com/Ravonus
- Kerf: https://kerfjs.netlify.app/
- Technomancy product overview: https://technomancy.it/